wwok Privacy Policy
We are committed to protecting your personal information — learn how wwok collects, uses, and stores your data.
1 Introduction and Purpose
wwok is a trusted online casino and betting platform for players in Bangladesh. We believe your personal information is your asset — and protecting that asset is our responsibility. The purpose of this privacy policy is to provide a complete and transparent description of how wwok collects your information, why it is collected, how long it is stored, and how it is kept secure.
This policy applies to the wwok.cam website, mobile applications, and all related services. Our support team is available 24/7 to assist with any questions or concerns you may have.
2 Types of Information Collected
We collect the following types of information when you register and use services on wwok:
2.1 Information You Provide Directly
- Full name and date of birth (for age verification — only those aged 21 or above may register)
- Email address and contact information
- National ID card or passport details (for identity verification and to ensure responsible gaming)
- Financial transaction information — bKash, Nagad, or Rocket account numbers
- Username and password
2.2 Information Collected Automatically
- IP address and device type (mobile, tablet, or desktop)
- Browser type and version
- Cookie and local storage data
- Website access times, page view history, and session information
- Gaming activity and betting history on the account
2.3 Information Received from Third Parties
In some cases we may receive information from payment processing partners, fraud prevention services, and identity verification agencies. This information is used solely to ensure security and compliance.
3 Purpose of Using Information
wwok uses your information only for the following purposes:
- Account creation and management: To complete the registration process and keep your account active.
- Identity and age verification: To ensure that only those aged 21 or above can access our services.
- Financial transactions: To process deposit and withdrawal requests. The minimum deposit amount is ৳200 and the minimum withdrawal amount is ৳800.
- Security and fraud prevention: To keep accounts secure and to detect suspicious activity.
- Customer support: To provide support via live chat or email.
- Responsible gaming: To monitor playing patterns and detect and prevent problematic behavior.
- Legal compliance: To comply with applicable laws and regulations.
- Service improvement: To analyze user experience and improve service quality.
4 Data Storage and Security
To ensure the security of your information, wwok uses industry-standard SSL (Secure Socket Layer) encryption technology. All data exchanged between you and our servers is encrypted, making unauthorized access by third parties impossible.
4.1 Retention Period
We retain your personal information for as long as necessary to provide services and fulfill legal obligations. Even after an account is closed, some information may be retained for a specified period due to legal obligations or dispute resolution.
4.2 Security Measures
- Highest-grade SSL/TLS encryption
- Password hashing and secure storage
- Regular security audits
- Restricted access controls — only authorized staff can view data
- Automated alerts for suspicious activity
- Secure data backup and disaster recovery procedures
5 Data Sharing and Third Parties
wwok never sells or rents your personal information. However, information may be shared in the following limited circumstances:
5.1 Service Provider Partners
Necessary information is shared with trusted third-party partners for payment processing (bKash, Nagad, Rocket), identity verification, and technical infrastructure management. These partners operate under strict confidentiality agreements and may only use the information for specified purposes.
5.2 Legal Obligations
If disclosure of information is required by court order, a legitimate request from an investigative authority, or applicable law, wwok will act accordingly.
5.3 International Data Transfers
In some cases your information may be stored on servers outside Bangladesh. In such cases we ensure that equivalent or higher data protection standards exist in the relevant country.
6 Cookie Policy
The wwok.cam website uses cookies. Cookies are small text files stored in your browser that help improve your experience of using the site.
6.1 Types of Cookies
- Essential cookies: Required for managing login sessions and security. These cannot be disabled.
- Functional cookies: Help remember your preferences and settings.
- Analytical cookies: Analyze website traffic and usage to help improve service quality.
You can manage cookies through your browser settings. However, disabling some cookies may limit certain site functionality.
7 Your Rights
You have the following rights regarding your personal information:
- Right of access: The right to know what information we hold about you.
- Right to rectification: The right to request correction of inaccurate or incomplete information.
- Right to erasure: The right to request deletion of your information in certain circumstances (though this may not always be possible due to legal obligations).
- Right to restriction of processing: The right to request that processing of your information be limited in certain cases.
- Right to object: The right to object to the use of your information for specific purposes.
- Right to data portability: The right to receive your information in a structured, commonly used format.
To exercise these rights, email [email protected] or contact us via 24/7 live chat.
8 Protection of Children and Minors
wwok strictly prohibits providing services to anyone under the age of 21. We do not intentionally collect information from minors. If we receive evidence that a minor has registered, the relevant account will be closed immediately and the collected information will be deleted.
If parents believe their child has registered on wwok, please contact us immediately.
9 Changes to This Policy
wwok reserves the right to amend or update this privacy policy as needed. If any significant changes are made, we will publish a notice on the website and send a notification to the registered email address.
If you continue to use our services after the changes, it will be assumed that you have agreed to the updated privacy policy. The date of the most recent update will always be displayed at the top of this policy.
10 Related Policies and Terms
Alongside reading this privacy policy, we encourage you to review our other policies:
- Terms and Conditions — The complete terms for using our services.
- Responsible Gaming — Guidelines on healthy and safe gaming habits.
- FAQ — Frequently asked questions and answers.
11 Contact and Complaints
If you have any questions, comments, or complaints about this privacy policy, please contact us. Use the following channels to reach wwok's data protection team directly: